Frequently Asked Questions

About Our Embroidery Digitizing Services

General Enquiries

We charge according to the stitch count of the final digitized design file.

Basic Digitizing Rates
$14.9 Flat rate (under 5 inches and/or under 10,000 stitches).
After 10,000 stitches $1.49 per thousand stitches
Note: No extra or hidden charges for minor editing & sew out.
Basic Vectorization Rates
Vector: $10 – $75
dependent on the complexity of the source image provided.

BMP, DXF, EMF, EPS, GIF, JPEG, PCX, PNG, PSD, TIFF, WMF and PDF.

If you have a source image in a format other than the above, please get in touch with us before going through the ordering process.

CND, CSD, DSB, DST, DSZ, EMB, EMT, EXP, HUS, JEF, KSM, PCD, PCQ, PCS, PEC, PES, SEW, T01, T03, T04, T05, T09, TAP and XXX.

Unless instructed to do otherwise, we will mail your digitized logos in DST format. We will also send a sew out image via email, for your consent before sending the actual digitized file.

We are known for having the fastest turnaround within the industry, digitized designs within 3 – 12 hours of the order being placed. For rush orders, your design can be provided to you within the 1 – 8 hours of being order being placed with all the required information.

free price estimate

You can send us existing sew-outs, pictures, drawings, and sketches, or can also send us an image of your logo scanned from business stationery or other such sources. 

We try our best to give you a price estimate within 12-24 hours of the quote request being received and also if we have the artwork and all pertinent information from your side.

The quote is valid for 30 days, from the day it was provided.

For your fist trail, you would have to pay the $5 which would both serve as payment and a method of account verification as well. After that, we can negotiate and set up payments plan ranging from 2-4 weeks payment pans..

placing an order

After registration and verification, you can place the order by using the dashboard after logging in. You will also receive a welcome email explain this process in detail.
Furthermore, you can also place an order by email directly at support@nexusemb.com

You can pay us by Debit/Credit cards from the following vendors, Visa, MasterCard, American Express, Discover Card and even PayPal account. For more options, contact us directly.

editing

Changes can be made to existing digitized embroidery files.

For simple revisions, we do not charge anything. However for complex edits (if it is something different from what was originally requested and quoted) we charge a fee dependent on the complexity of the requested change.